Home > Need Help? > FAQs

Frequently Asked Questions

How long will it take to receive my order?

Orders are dispatched the next working day via Royal Mail 48hr. There's an option to pay extra (£5.99) for DPD tracked service which is a next day service (No weekend delivery's) and these orders take priority and will be dispatched the same working days if ordered before noon.

Please allow 1 week for your order to be delivered before contacting us as parcels can be delayed in transit. If you paid for DPD next day service and haven't received your order within 2 days please contact us.

How can I contact you?

Our preferred method of contact is by email sales@curtainsdirect2u.co.uk we don't have large expensive call centres which helps keep our costs down and pass the savings on to you. All emails are checked before orders are dispatched. If you do need to call us you can reach us by calling 01294 275 482

How wide should my net curtain be?

You should measure the width of your window and times this measurement by 2 for optimal gather. e.g. If your window width is 1.5m you would purchase 3 metres of net curtain to cover the window.

More information on how to measure for Net Curtains.