on orders of £35 or more
If your order total is £35 or more, your order ships FREE!
Otherwise the shipping cost is £2.50.
We use Royal Mail for all orders unless you have requested next day delivery where we use DPD.
If you need your parcel the next day then please order by 12 noon and select Next Day Tracked £5.99 as your shipping method at checkout and your order will be sent fully tracked by either DPD Next Day or Royal Mail Tracked 24. Include your mobile phone number to receive updates. Please note that next day delivery is not available when ordering after midday on Thursday, Friday, Saturday and Sunday and won't be delivered on bank holidays.
If you wish to return your order please contact us. By law it is your right to return items within 14 days of receiving it for a full refund (we will accept up to 30 days) no questions asked but it will be your responsibility to pay for return postage unless your item is faulty. If you are over this time scale for returning your order please contact us and we will do our best to accommodate you.
How Long Will My Order Take To Be Delivered?Standard orders will be dispatched the next working day via Royal Mail's 48hr service (Next Day Tracked orders take priority and will be dispatched the same day if ordered before noon). We find a majority of orders will take two to three working days from dispatch to be delivered. Royal Mail don't guarantee 48hr delivery and say it can take up to 5 working days to be delivered. If you haven't received your order within 5 working days please contact us through email at firstname.lastname@example.org please don't contact us before this time if you haven't received your order unless you paid for Next Day Tracked delivery.